Fujitsu Under Fire: Calls Mount to Bar Firm From Public contracts Amid Post Office Horizon Scandal fallout
(Updated July 10,2024) - The fallout from the devastating Post Office Horizon scandal continues to escalate,with a growing chorus of parliamentarians demanding the government immediately review Fujitsu’s eligibility for future public sector contracts. This comes on the heels of damning evidence presented to the autonomous public inquiry, revealing that Fujitsu and its predecessor, ICL, were aware of critical defects in the Horizon accounting system that led to the wrongful prosecution of hundreds of subpostmasters - a tragedy that saw 736 individuals unjustly convicted and, heartbreakingly, 13 take their own lives.
A Systemic failure: The Horizon Scandal in Context
The Horizon system, initially implemented by ICL (later fully acquired by Fujitsu in 1998) in 1999, was intended to modernize accounting practices within the Post Office network. Though, the system was plagued with errors, leading to apparent financial discrepancies at local branches.Instead of investigating the system itself,the Post Office,relying heavily on Horizon’s data,pursued legal action against subpostmasters,accusing them of theft,fraud,and false accounting.
For over a decade, from 1999 to 2015, this injustice unfolded, ruining reputations, bankrupting families, and shattering lives. The independent inquiry, launched in 2021, has meticulously uncovered the extent of the failings, revealing a pattern of negligence and a deliberate disregard for the well-being of those affected. Recent reports, as highlighted by The Register, confirm that Fujitsu and ICL possessed knowledge – or should have possessed knowledge – of the system’s inherent flaws.
why the Current Scrutiny of Fujitsu Matters
The current controversy isn’t simply about past wrongs; its about preventing future harm and upholding the integrity of public procurement. Despite acknowledging a “moral obligation” to compensate victims – and committing to engage with the government on compensation costs following the inquiry’s final report – Fujitsu is still actively bidding for significant government contracts.
Specifically, the company is currently in re-tender negotiations for the Trader Support Service (TSS), a lucrative £370 million contract with HMRC to manage post-Brexit trading arrangements between great Britain and northern Ireland. This has sparked outrage among MPs and Lords, who argue that awarding such a considerable contract to a company demonstrably linked to a national scandal sends a deeply damaging message.
A Bipartisan Call for Accountability
A letter signed by 76 parliamentarians, including prominent figures like Lord Clement-Jones, Labor MP Kate Osborne, Conservative peer Lord arbuthnot, and Labour peer Baroness Ritchie, directly addresses Prime Minister Rishi sunak. the letter expresses profound concern that “what due diligence safeguards are in place to prevent companies with a record of significant failures from continuing to secure major public contracts.”
The core argument centers on the erosion of public trust. The parliamentarians contend that continuing to entrust Fujitsu with critical infrastructure undermines confidence in government services and raises serious questions about fairness,accountability,and the standards governing public procurement. They are demanding an immediate review of Fujitsu’s eligibility to bid for all critical public services, including the TSS contract.
Beyond Compensation: The Need for Remediation and Cooperation
The letter emphasizes that financial compensation, while crucial, is insufficient. It calls for a basic shift in approach, stating that any government supplier involved in systemic failures must demonstrate “meaningful remediation and cooperation with compensation processes” as a prerequisite for continued commercial engagement. This means a demonstrable commitment to learning from past mistakes and actively contributing to the redress of harms caused.
Government Response and Future Outlook
A government spokesperson has acknowledged the gravity of the situation,stating that “those responsible for the Horizon scandal must be held to account.” Fujitsu has voluntarily agreed to refrain from bidding for new government contracts until the post Office Inquiry concludes. However, the parliamentarians are pushing for a more proactive and comprehensive response, demanding a formal review of Fujitsu’s suitability for future contracts based on the inquiry’s final findings.
Expert Analysis: A Turning Point for Public Procurement?
This situation represents a potential turning point in how the UK government approaches public procurement. The Horizon scandal has exposed vulnerabilities in the system, highlighting the need for more robust due diligence processes and a greater emphasis on ethical considerations.
The demand for demonstrable remediation and cooperation from companies with a history of significant failures sets a precedent that could reshape the landscape of government contracting. It signals a growing recognition that awarding contracts based solely on cost-effectiveness is insufficient; a company’s integrity, accountability, and commitment

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