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Ofcom Investigates Meta Over Data openness Concerns
Published: 2026/01/23 18:19:56
The UK’s communications regulator, Ofcom, has initiated a formal investigation into Meta Platforms, focusing on the accuracy of data provided by WhatsApp, its messaging subsidiary. The probe centers on whether Meta potentially misled the regulator during a market review conducted last year. This escalation in regulatory scrutiny highlights growing concerns about data transparency within major technology companies.
Investigation Details and Potential Penalties
Ofcom’s investigation stems from a 2025 review of the wholesale market for business bulk SMS messages. Regulators worldwide rely on accurate data from companies like Meta to ensure fair competition and understand the impact of “over-the-top” (OTT) messaging platforms – such as WhatsApp Business – on traditional SMS services. According to Ofcom, the evidence suggests the facts received from Meta may have been incomplete or inaccurate [2].
If Ofcom determines that Meta intentionally or negligently provided misleading information, the company could face significant financial penalties under UK law. The regulator has the authority to impose substantial fines for such breaches of transparency.
Meta’s Response
Meta has acknowledged the investigation and stated its commitment to regulatory compliance. A company spokesperson confirmed that Meta is cooperating fully with Ofcom and has dedicated “significant resources” to fulfill the regulator’s requests
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