Amwell Extends Military Health Contract | Telehealth for Veterans & Families

Amwell Powers Digital‍ Change of military Healthcare: Expanding Access and Improving Outcomes for‍ 9.6​ Million Beneficiaries

the Military Health System (MHS), serving approximately 9.6 million ⁣active-duty service members,their families,and retirees,is undergoing a critically important digital evolution. At the heart of this⁢ transformation is a continued partnership between Amwell, a leading technology-enabled care‍ platform provider, and a team ‍led by Leidos, recently‍ extended through a crucial contract renewal.This collaboration isn’t simply about⁣ implementing new technology; it’s about fundamentally reshaping how healthcare ⁤is ‍delivered to those who serve, enhancing access, improving efficiency, and ultimately, bolstering the‍ wellbeing of the military community.

From MHS Video Connect to a Fully Integrated Platform

For years, the MHS relied on MHS Video Connect⁢ for virtual care.While a ‌valuable initial step, the system presented limitations in integration and⁣ overall functionality. Recognizing ‌the need for a‌ more robust and streamlined solution, the Department of Defense ‍(DOD) partnered with Amwell to⁢ deploy a comprehensive, tech-enabled care platform. This wasn’t a replacement of video capabilities, but a strategic upgrade to a fully integrated system designed to work within the existing clinical workflows of the MHS GENESIS electronic health record​ (EHR). ⁤

The triumphant, on-time, and on-budget rollout has already ‍spanned the global DOD enterprise, the U.S. Military Entrance Processing Command (MEPCOM), and the U.S. Coast Guard (USCG), demonstrating the scalability ⁣and adaptability of the ⁤Amwell platform. This widespread⁣ adoption signifies a‍ commitment to ⁣consistent, high-quality virtual care across all branches and locations.

The Power of Integration: Enhancing Care Delivery and Efficiency

The amwell platform’s strength lies in its seamless ‍integration with MHS GENESIS. This integration isn’t merely cosmetic; it’s a core architectural element that allows providers to deliver dynamic health solutions directly within their established workflows. This means:

Reduced Administrative‌ Burden: ⁣ Providers spend less time navigating disparate systems and more time focusing on patient care.
improved Beneficiary Experience: A unified platform simplifies access to care and ‌provides a more cohesive experience for service ⁣members and⁣ their families.
Optimized Resource Utilization: By streamlining ‍processes and improving efficiency, the DHA (Defense Health Agency) can make the most of its clinical ⁤resources across its ⁢global network. Cost Savings: Increased efficiency and proactive care management contribute to reduced overall healthcare costs.

Demonstrable Results: The DHA’s Digital Front Door Initiative in Action

The implementation ⁤of the Amwell platform is a cornerstone of‌ the DHA’s Digital Front Door initiative, designed to modernize access to care‌ and improve health outcomes. The results speak for ⁤themselves:

Tripled Virtual Visit Volume: ‌ Since replacing MHS video ⁣Connect, the number of virtual visits has nearly tripled, ‍indicating a significant increase in utilization and access to care. this surge demonstrates a clear demand for convenient, accessible healthcare options within the military community.
Expanded Reach: The platform’s success has facilitated expansion beyond core DHA sites to​ include beneficiaries within the USCG and U.S. MEPCOM, extending the benefits of ‌virtual care to‌ a wider population.
* Care Without Boundaries: Perhaps most powerfully, ⁣the platform has enabled successful virtual visits from deployed units in active combat ‍zones, connecting service members ‍directly ⁣to military hospitals in the United States. ‌This capability ⁢is critical for ‌providing⁢ timely care to those serving in remote and challenging environments.

Hybrid Care: The Future ​of Military Healthcare

The Amwell platform isn’t just about replicating⁢ in-person visits virtually; it’s ‌about enabling a hybrid‌ care model that leverages ⁣the best of both worlds. This‍ means offering patients​ the flexibility to choose the care setting that best suits their needs – weather it’s a conventional in-person appointment, a convenient virtual visit, or a combination of both.‌

“Our platform is in use across the global DOD enterprise, enabling high quality, efficient care for this vital⁢ population,” states Ido Schoenberg, ⁢M.D., Chairman and CEO​ of Amwell. “We are grateful for the service of our nation’s military, and we are proud to be supporting ‍their wellbeing. We are honored to extend this relationship ⁢and support the Department⁤ of Defense initiatives to realize ⁢the⁤ benefits of tech-enabled care across the MHS.”

Looking ahead:⁤ Continued Innovation and Expansion

the extension of this contract⁣ signifies a long-term commitment⁤ to digital transformation within the MHS. As the platform continues to evolve, we can expect to see further integration‌ with emerging technologies,‌ expanded service offerings, and a continued focus on ‌improving access, quality, ​and efficiency