Navigating the Future of Senior Care: IT Priorities for 2026 and Beyond
the senior care landscape is rapidly evolving, and technology is no longer a supporting player – its central to delivering quality care and enhancing the lives of residents. Recent insights from the 2025 LeadingAge Annual Meeting and expo reveal key IT priorities for organizations preparing for 2026 and the years ahead.Let’s break down what you need to know to stay ahead of the curve.
The Expanding Role of Connectivity
One of the most pressing needs is a robust and scalable network infrastructure. Residents are bringing more smart home devices with them than ever before. RiverWoods Group CIO David Lafferty highlighted this shift,noting that supporting just 10 devices per household is no longer sufficient.
In fact,Lafferty’s own home boasts 52 connected devices,and his organization proactively upgraded its network to handle over 100.This isn’t just about convenience; it’s about enabling a connected lifestyle that supports independence and well-being. Consider these implications for your organization:
* Increased Bandwidth: Ensure your network can handle the growing demand.
* Enhanced Security: More devices mean a larger attack surface. Prioritize robust security protocols.
* future-Proofing: Plan for continued growth in the number of connected devices.
The Human Element: Tech-Savvy Staff are Essential
Technology is powerful, but it’s only as effective as the people who use it.Mary Ann Morse Healthcare President and CEO Lisa Kubiak emphasized the critical need to recruit a workforce comfortable with technology. As artificial intelligence (AI) tools become more prevalent,attracting individuals with a strong tech background will be paramount.
think about how your organization can:
* Invest in Training: Upskill existing staff to confidently utilize new technologies.
* Target Tech Talent: Actively recruit individuals with relevant skills and experience.
* Highlight Tech Integration: Showcase your commitment to innovation during the hiring process.
AI: From Buzzword to Everyday Tool
AI is moving beyond pilot programs and becoming a practical tool for improving daily operations. Lafferty’s team at RiverWoods Group is already leveraging Microsoft Copilot and chatgpt to enhance productivity. He found that AI is “effective day to day to help people do their jobs better.”
Here’s how you can explore AI’s potential:
* Automate Repetitive Tasks: Free up staff time for more complex and compassionate care.
* Improve Data Analysis: Gain insights from resident data to personalize care plans.
* enhance communication: Utilize AI-powered chatbots for resident and family support.
Beyond Technology: The core of Care
While technology is vital, it’s crucial to remember that people remain at the heart of senior care. The opening keynote from Chef José Andrés underscored this point,emphasizing the importance of inclusivity and connection. His message – “I am a guy who believes in longer tables, not higher walls” – resonated deeply with attendees.
remember that technology should support human connection, not replace it. Focus on creating a culture of empathy and compassion alongside your tech investments.
Staying Informed
The senior care technology landscape is constantly changing. Keep up-to-date with the latest trends and best practices by:
* Following Industry Publications: HealthTech magazine is a great resource.
* Attending Conferences: Events like LeadingAge provide valuable networking and learning opportunities.
* engaging with Experts: Connect with thought leaders and peers to share insights.
By prioritizing network infrastructure, investing in a tech-savvy workforce, embracing AI, and remembering the human element, your organization can successfully navigate the future of senior care and deliver exceptional experiences for residents and their families.
Stay connected: Follow @HealthTechMag on X and use #LeadingAge25 to join the conversation.
