
Pixel 10 & POP MART App Issues: A Collector’s Guide to Troubleshooting & What We Know
So, you’ve just unboxed the shiny new Pixel 10 or Pixel 10 Pro - congratulations! Your likely thrilled with the advancements in AI, the remarkable camera capabilities, and the convenience of Qi2 wireless charging.But what if your quest for the latest tech is colliding with a frustrating problem? Specifically, what if you can’t access the POP MART app to snag that coveted Labubu figure? You’re not alone.
A growing number of Pixel 10 users are reporting a critical issue: the POP MART app simply won’t open. This guide dives deep into the problem, explores potential causes, offers troubleshooting steps, and keeps you updated on the latest developments. We’ll cover everything you need to know to get back to building your collection.
The Problem: Why Isn’t POP MART Working on My Pixel 10?
The issue is straightforward, yet incredibly frustrating. Upon tapping the POP MART app icon on a Pixel 10 or 10 Pro, the app launches momentarily… and then promptly closes. It doesn’t load, doesn’t display an error message – it just shuts down. This isn’t an isolated incident. Reports are flooding the Google Play Store and online forums like reddit (see
What’s Causing the POP MART App to Crash on Pixel 10?
Pinpointing the exact cause is proving arduous, but here’s a breakdown of the leading theories:
Android 16 Compatibility: The moast prevalent theory suggests the POP MART app isn’t fully optimized for the specific implementation of Android 16 on the Pixel 10. While both Pixel 9 and 10 run Android 16, subtle differences in the underlying system coudl be triggering the crash.
Recent App Update: Some users speculate a recent update to the POP MART app introduced a bug that conflicts with the Pixel 10’s software. However, attempts to install older versions of the app haven’t resolved the issue for most.
Hardware-Specific Issue: It’s possible a unique hardware component within the Pixel 10 is causing a conflict with the app. This is less likely, but can’t be ruled out.
Qi2 Magnet interference (Less Likely): While the Pixel 10’s new Qi2 magnets are a fantastic feature, it’s highly improbable they are directly causing the app to crash. However, it’s worth noting as a potential, albeit unlikely, factor.
Troubleshooting Steps: What Can You Do?
before waiting for a fix from POP MART or Google, try these troubleshooting steps. While success isn’t guaranteed, they’ve worked for some users:
- Clear Cache & Data: Go to Settings > Apps > POP MART > storage & Cache. Tap “Clear Cache” and then “Clear Storage.” Note: Clearing storage will reset the app, requiring you to log in again.
- Force Stop: In the same app settings menu,tap “Force Stop.”
- Restart Your Pixel 10: A simple restart can ofen resolve temporary software glitches.
- Update Google Play Services: Ensure you have the latest version of Google Play Services installed.Go to the play Store, search for “Google Play Services,” and update if available.
- Reinstall the App: Uninstall the POP MART app and then reinstall it from the Google Play Store (https://play.google.com/store/apps/details?id=com.popmart.global).
- **Check for Pixel