Understanding and Implementing Website visitor Analytics and Engagement Tools
Successfully tracking user behavior and tailoring experiences is crucial for modern websites.you need to understand who your visitors are and how they interact with your content to optimize performance and drive results. This involves leveraging tools for geolocation, subscription status tracking, and targeted surveys.
Geolocation for Personalized Experiences
Determining a visitor’s geographic location allows for highly personalized content delivery. Typically, this is achieved through IP address analysis. However, it’s significant to handle this data responsibly and respect user privacy.
* If geolocation data is available via window.geoinfo?.countrycode, it’s used.
* Otherwise, a default country code of ‘IN’ (India) is assigned.
* This ensures a baseline location is always available for segmentation and analysis.
Tracking User Subscription Status
Knowing whether a visitor is a subscriber unlocks opportunities for tailored experiences. For example, you might offer premium content or exclusive features to paying members.
* The prime_user_status variable indicates whether a user has a premium subscription.
* This information is then passed to visitor trait systems like Survicate.
Leveraging Visitor Traits with Survicate
Visitor traits provide a thorough profile of each user, enabling targeted engagement. Survicate, a popular survey and feedback platform, utilizes these traits to deliver relevant experiences.
* toi_user_subscription_status and toi_user_geolocation are key traits set within Survicate.
* These traits allow you to segment your audience and trigger surveys based on specific criteria.
* If the Survicate integration isn’t promptly available, the code dynamically waits for the SurvicateReady event before setting the attributes.
Implementing the Survicate Script
The Survicate script itself is added to your website dynamically. This ensures it loads efficiently and doesn’t block other critical resources.
* A script tag is created, pointing to the Survicate JavaScript file.
* The script is set to load asynchronously (async = true) to prevent page rendering delays.
* It’s inserted before the first existing script tag to ensure proper execution.
Dynamic Configuration and Event Loading
Often, configuration settings for analytics and engagement tools are loaded dynamically. This allows for versatility and avoids hardcoding values into your website’s code.
* The code first checks for pre-existing configuration data (toiplus_site_settings).
* If the configuration is available and the user isn’t a premium member, it proceeds to load Google Tag Manager (GTM) and Facebook Pixel events, as well as the Survicate script.
* If the configuration is unavailable, it fetches it from a dedicated endpoint (jarvis.indiatimes.com).
Fetching Configuration from an API
When configuration data isn’t readily available, an API call is made to retrieve it. This ensures your website always uses the latest settings.
* A request is sent to the specified Jarvis URL.
* Upon receiving a response, the code checks if the configuration data is valid.
* If valid, it loads GTM, Facebook Pixel, and Survicate events, using the appropriate settings for premium versus non-premium users.
* The allowedSurvicatePrimeSections and allowedSurvicateSections variables determine which sections of your website are eligible for Survicate surveys, based on user subscription status.
Ensuring Compatibility and Event Loading
The system is designed to be robust and adaptable. It handles scenarios where certain tools or configurations might not be available.
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