Baystate Health Opens New Pharmacy in Mason Square, Springfield

Residents of Springfield, Massachusetts, have a novel resource for medication management and healthcare access. Baystate Health has officially announced the opening of the Baystate Pharmacy – Mason Square, a new facility designed to streamline prescription services for the local community.

The pharmacy opened its doors to the public on April 8, 2026, providing a comprehensive suite of services including prescription fulfillment and local delivery according to healthcare news reports. Located at 11 Wilbraham Road, the site is positioned to improve healthcare accessibility within the heart of the Mason Square neighborhood.

This transition is particularly significant for patients who previously utilized the Baystate Pharmacy located at 140 High St., which has since closed. To ensure continuity of care, Baystate Health is encouraging those patients to transition their records and prescriptions to the new Mason Square location, where the same pharmacy team will continue to serve the community.

Operational Details and Patient Access

The new facility is designed to integrate seamlessly into the daily routines of Springfield residents. The pharmacy is now accepting prescriptions that are e-scribed directly by healthcare providers or transferred from other pharmacy locations. To assist patients in planning their visits, the facility maintains the following operating hours:

• Monday through Thursday: 8 a.m. To 6 p.m.
• Friday: 8 a.m. To 5 p.m.

The strategic placement of the pharmacy is intended to reduce barriers to medication adherence. According to Shawn Roggie, the director of Baystate Health Pharmacy Clinical Programs, the new site is located just a mile away from the previous location, ensuring that patients can find “the same exceptional care and familiar faces they’ve always counted on.”

Impact on the Mason Square Community

The establishment of the Baystate Pharmacy – Mason Square represents a targeted effort to enhance quality care within a specific neighborhood. By offering local delivery and streamlined transfer processes, the pharmacy addresses common logistical challenges that can interfere with patient health outcomes.

The facility is situated at 11 Wilbraham Road, Springfield, MA, placing it within the broader context of the Mason Square Neighborhood Health Center. This integration allows for a more holistic approach to community health, where prescription services are closely aligned with other neighborhood health resources.

Key Pharmacy Services at a Glance

How to Transition Your Prescriptions

For patients moving their care from the closed 140 High St. Location or from another provider, Baystate Health has established direct channels for coordination. Patients can contact the pharmacy directly at (413) 794-9960 to initiate a transfer or seek more information regarding delivery services.

The transition is intended to be seamless, as the trusted pharmacy team previously known to the community has been relocated to this new site. This continuity of staff is a critical component in maintaining patient trust and ensuring that complex medication histories are managed accurately during the move.

For those who prefer digital resources, further details regarding prescription transfers and specific delivery protocols can be found on the official baystatehealth.org website.

Patients are encouraged to verify their current prescription status and contact the new Mason Square location to ensure Notice no interruptions in their medication schedules following the closure of the High Street site.

We welcome your thoughts on how local pharmacy access impacts community health in your area. Please share this update with neighbors in the Springfield area who may be affected by the closure of the High Street pharmacy.