“`html
Gmail Experiencing Issues with Inbox Classification and Spam Filtering
published: 2026/01/25 06:06:02
Many Gmail users are currently experiencing disruptions to their email service, with reports of misclassified emails and increased spam appearing in inboxes. The issues, which began on Saturday, January 24th, are affecting how gmail sorts incoming messages, leading to legitimate emails landing in spam folders and vice versa.
What’s Happening with Gmail?
According to the Google workspace Status Dashboard,the problems center around “misclassification of emails in their inbox and additional spam warnings.” Users are reporting that emails normally directed to the Primary inbox are instead appearing in the Promotions, Social, or Updates tabs. Conversely, spam filters appear to be less effective, allowing unwanted emails to reach the Primary inbox.
Reports on social media platforms like X (formerly Twitter) and Bluesky indicate widespread frustration, with users noting a critically important increase in spam and a breakdown in the reliability of Gmail’s filtering system. One user reported “all the spam is going directly to my inbox”.
What is Google Doing?
Google has acknowledged the issue and stated they are “actively working to resolve the issue.” In a statement, Google advises users to continue practicing standard email safety measures when dealing with messages from unknown senders. TechCrunch has reached out to Google for further comment.
How to Protect Yourself During the Outage
While Google works to restore normal service, here are some steps you can take to protect yourself:
- Be cautious of suspicious emails: Even if an email appears to be from a known sender, be wary of unexpected requests or links.
- Check yoru Spam folder regularly: crucial emails may have been incorrectly flagged as spam.
- Report spam: Help improve Gmail’s filters by reporting any unwanted emails as spam.
- Verify sender legitimacy: if you are unsure about an email, contact the sender through a known,
