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Snapchat+ and Memories+ Subscription Cancellations & Refunds
This guide explains how to cancel your Snapchat+ or Memories+ subscription and request a refund, as of February 5, 2026. Refund procedures depend on how you originally subscribed to the service.
Understanding Your Snapchat subscription
Snapchat offers several subscription options, including Snapchat+ and Memories+. Snapchat+ provides exclusive features, while Memories+ offers additional storage and exclusive features for your Snapchat Memories. Understanding were you purchased your subscription is critical for cancellation and refund requests.
How to Cancel Your Snapchat Subscription
The cancellation process differs based on your subscription platform:
iOS (Apple App Store)
If you subscribed to Snapchat+ or Memories+ through the Apple App Store, you must cancel directly through your Apple ID settings. Here’s how:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top.
- Tap ‘Subscriptions’.
- Find your Snapchat subscription and tap ‘Cancel Subscription’.
Apple requires cancellation at least 24 hours before the end of your trial period to avoid being charged for the next billing cycle Apple Support.
Android (Google Play Store)
If you subscribed through the Google Play Store, follow these steps to cancel:
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Tap ‘Payments & subscriptions’.
- Tap ‘Subscriptions’.
- Find your Snapchat subscription and tap ‘Cancel subscription’.
You can find more detailed instructions at Google Play help.
Third-Party Providers (e.g., Verizon +play, MySTC)
If you subscribed through a third-party provider like Verizon +play or MySTC, you must contact that provider directly to cancel and request a refund. Snapchat does not process refunds for subscriptions purchased through these partners.
Requesting a Refund
Snapchat does not directly handle refunds for Snapchat+ or Memories+ subscriptions. You must request a refund from the platform through which you made your purchase.
Apple App Store Refunds
To request a refund through the Apple App Store, visit Apple’s Request a Refund page and follow the instructions.
Google play Store Refunds
to request a refund through the Google Play Store, visit Google Play’s Refund page and follow the instructions.
Third-Party provider Refunds
Contact your third-party provider (e.g., verizon, MySTC) customer support to inquire about refund options.
Important Considerations
- no Prorated Refunds: You will not receive a refund for the unused portion of your subscription period after cancellation.You will continue to have access to Snapchat+ or Memories+ benefits until the end of the current billing cycle.Such as, if you subscribe on july 15th and cancel on July 25th, you can still use the features until August 15th.
- Promotional Offers: Promotional offers providing a discounted price for a set period (e.g., 2 or 3 months) are