Indecopi Fines Banco Falabella Over S/ 330,000 for Blocking Customer Complaints
The National Institute for the Defense of Competition and the Protection of Intellectual Property (Indecopi) in Peru has issued a significant administrative sanction against Banco Falabella. Following an official investigation into the financial institution’s customer service protocols, the regulatory body concluded that the bank had implemented restrictive measures that effectively hindered consumers from filing formal … Read more