The Chilean National Consumer Service (SERNAC) has confirmed receiving 117 formal complaints from consumers expressing concern regarding the lack of clarity surrounding three upcoming concert dates in the country. The reports, which highlight significant public anxiety over potential scheduling issues or event cancellations, have prompted the regulatory body to initiate a formal inquiry into the … Read more
Hardware stores have emerged as the primary commercial spaces where women report feeling excluded or unwelcome, according to recent findings from the Chilean National Consumer Service (SERNAC). The agency’s analysis, which examines consumer experiences across various retail sectors, indicates that gender-based barriers remain a significant issue in specific segments of the Chilean market. These findings … Read more
The National Institute for the Defense of Competition and the Protection of Intellectual Property (Indecopi) in Peru has issued a significant administrative sanction against Banco Falabella. Following an official investigation into the financial institution’s customer service protocols, the regulatory body concluded that the bank had implemented restrictive measures that effectively hindered consumers from filing formal … Read more